Privacy policy
Privacy Policy – LASHESBYREB
Overview
REBEKAH PICCOLO, doing business as LASHESBYREB ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy describes how LASHESBYREB collects, uses, and shares your personal information when you visit our website, make a purchase, or interact with our services, including SMS and email communications.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our website or services, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history
- Any information submitted through forms, quizzes, questionnaires, or customer support
This information is used to:
- Process transactions
- Provide customer support
- Improve user experience
- Deliver marketing and service-related communications
2. SMS Messaging & Consent (A2P Compliance)
By providing your phone number and explicitly opting in through a consent checkbox on our website, forms, or checkout, you agree to receive SMS messages from LASHESBYREB.
Types of Messages
Messages may include:
- Promotions and special offers
- Product updates
- Order notifications
- Customer support messages
- Service-related updates
Important Disclosures
- Message frequency varies
- Message & data rates may apply
- Consent is not a condition of purchase
Opt-Out Instructions
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
You may also contact us at info@lashesbyreb.shop
3. Mobile Information Sharing
We respect your privacy and are committed to protecting your mobile information.
- No mobile information will be shared, sold, or rented to third parties for marketing purposes
- Your phone number will only be used for the purposes you have consented to
- Messaging data is used strictly for communication and service delivery
4. Email Marketing Consent
By providing your email address through our website, checkout, or forms, you consent to receive:
- Promotional emails
- Product updates
- Offers and discounts
- Educational and marketing content
You may unsubscribe at any time by clicking the “Unsubscribe” link in emails or contacting us.
5. Third-Party Service Providers
We may share your information with trusted third-party providers to operate our business, including:
- Shopify (store platform & payments)
- Shipping carriers
- Email marketing platforms
- SMS service providers
- Analytics tools
- Customer support platforms
These providers are only given the information necessary to perform their services and are required to protect your data.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and performance
- Personalize your experience
- Deliver relevant advertising (e.g., Meta, TikTok, Google)
You can disable cookies in your browser settings, though this may impact site performance.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Request information about how your data is used
To exercise these rights, contact us at:
info@lashesbyreb.shop
9. International Data Transfers
If you are accessing our website from outside Canada, your information may be transferred to and processed in Canada, where data protection laws may differ.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions about this Privacy Policy or your data, please contact:
📩 info@lashesbyreb.shop
📍 LASHESBYREB — Canada