Refund policy
Return & Refund Policy – LASHESBYREB
At LASHESBYREB, we take pride in the quality and performance of our products and are committed to delivering the best possible experience to our customers.
Please note that all sales are final.
We do not offer refunds or exchanges once an order has been fulfilled and shipped. For hygiene and safety reasons, all products are non-returnable.
We kindly ask that you review your order carefully before completing your purchase, as changes cannot be made once the order has been processed.
Damaged or Incorrect Orders
In the rare event that you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@lashesbyreb.shop.
To assist you as quickly as possible, please include:
• Your order number
• A description of the issue
• Clear photo evidence of the product
We will review your request and do our best to resolve the issue promptly.
Shipping Responsibility
Once an order has been shipped, LASHESBYREB is not responsible for delays, lost packages, or damages caused by the carrier. Customers are responsible for ensuring shipping details are entered correctly at checkout.